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Shipping and Handling

Marté Egele handcrafted bags are almost always made to order, this results in a 3 day shipping window.

Should for some reason the materials needed to make your bag become unavailable you will be notified and given a new window of delivery.

Domestic

Nigerian based customers can order online and get it shipped either to their door step with no delivery charge using DHL Express.

They are stuffed with the brand's yellow coloured paper and protected with their individual dust bags.

All orders are shipped from Lagos, Nigeria.

 International

We currently ship to the following destinations:

Due to Covid, some shipments have been taking longer to be delivered so please bare with us.

Shipping to these destinations is priced based on location.

 

You will receive an email notification with your tracking number as soon as your package ships. From the time your package leaves Marté Egele's office until it is delivered to your doorstep, all shipping liability lie with DHL Worldwide Express services in your country.

Some countries might be subject to customs and taxes upon delivery. Please check with your DHL express services in your country before your order.

After the package is marked as delivered by the courier, packages become the customer's responsibility. Marté Egele cannot provide refunds for lost or stolen packages post-delivery. Missing packages claims must be filed by the customer. In the rare case of missing parcels, please contact us via our contact page form. 

Due to Covid, estimated shipping times are taking longer than expected for all shipments around the world using DHL secured shipment services. Please give at least 7 days for receiving your package. You will receive an email notification with your tracking number as soon as your package ships.