Shipping and Handling
We ship our limited handcrafted leather handbags, small accessories and silk scarves from Lagos, Nigeria to around the world using DHL Express.
Depending on your international location, shipping should take between 3-5 business days and would cost between $20 - $40
If you live in Nigeria, shipping is FREE.
Nigerian based customers can order online and get it shipped either to their door step with no delivery charge using DHL Express.
They are stuffed with the brand's yellow colored paper and protected with their individual dust bags.
All orders are shipped from Lagos, Nigeria.
Shipping to these destinations are priced based on location.
You will receive an email notification with your tracking number as soon as your package ships. From the time your package leaves Marté Egele's office until it is delivered to your doorstep, all shipping liability lie with DHL Worldwide Express services in your country.
Some countries might be subject to customs and taxes upon delivery. Please check with your DHL express services in your country before your order.
After the package is marked as delivered by the courier, packages become the customer's responsibility.
We do not accept returns but store credit and exchanges are welcome with the condition the item hasn't be used, tags are unbroken and item is pristine.
You can receive store credit and exchanges within two (2) weeks from purchase.
Marté Egele cannot provide refunds for lost or stolen packages post-delivery. Missing packages claims must be filed by the customer. In the rare case of missing parcels, please contact us via our contact page form.